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January 14, 2022
Transfigured Nights
The pandemic may not be over, but this fall felt different, as fuller indoor concert schedules resumed. A recent concert road trip proved how much in-person concerts have been missed by audiences and musicians alike.
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October 31, 2017
Understanding Audiences, Building Connections: How the Seattle Symphony Uses Market Research
Downtown Seattle is changing rapidly, with new residents, new buildings, and new affluence. To connect with the newcomers, the Seattle Symphony launched a wide-ranging audience-research program, with support from The Wallace Foundation’s Building Audiences for Sustainability Initiative.
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October 18, 2022
Post-Pandemic Engagement: How to Reach Out to NextGen in the Digital Age
Webinar recording; registration required.
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March 31, 2015
Extending Reach with Technology: Seattle Opera’s Multipronged Experiment to Deepen Relationships and Reach New Audiences
"To engage audiences, the Seattle Opera used technology including simulcasts, interactive lobby displays and behind-the-scenes videos." - Author: Bob Harlow
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June 11, 2021
Conference 2021: Innovation and Adaptation: Lessons from the Digital Pivot
The pandemic brought extraordinary challenges and changes for the arts and culture industry. We all learned how to work together remotely during quarantine. Many organizations pivoted from physical to digital audience engagement with livestreams, web series, and archival content. Others reopened with new protocols and digital tools to reduce contact points and create a safer environment for returning audiences.
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September 5, 2019
Discovering What It Takes to Attract—and Keep—Young Audiences
How does a performing arts group draw younger audiences and build loyalty? A case study in the September 2019 issue of American Theatre magazine reports how Portland Center Stage in Oregon used support from The Wallace Foundation to experiment with its marketing and engagement programs for new theatergoers—and gained insights that are relevant to orchestras seeking to strengthen their own audience-building efforts.
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June 30, 2015
Taking Out the Guesswork: A Guide to Using Research to Build Arts Audiences
Market research expert Bob Harlow shows how arts organizations can use qualitative and quantitative research to attract and retain new audiences.
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June 8, 2021
Conference 2021: Making Connections: Leveraging Symphonic Strengths in a Pandemic-Impacted Nation
The pandemic has created major shifts in how people engage with orchestras and make attendance decisions for years to come. From implementing new safety measures onsite to exploring new methods of engaging with audiences online, nearly every aspect of orchestral operations has been impacted by the coronavirus. But one thing has stayed the same: connection—to our audiences, to our communities, and to one another—is critical.
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October 16, 2018
Read the Audience Journey—Three New Blog Posts Incorporating Data From the Wallace Foundation
Three new blog posts by noted arts writer Judith H. Dobrzynski outline The Audience Journey, a conceptualization of the decision-making process of potential audience members. The posts, written for American for the Arts' Optimizing Your Arts Marketing Practice blog salon, incorporate data from The Wallace Foundation's Building Audiences for Sustainability program.