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June 3, 2020
Conference 2020: Post-COVID-19 Planning From the Marketing Perspective
In this session, we will begin the road back to performances in a post-COVID-19 world. In breakout groups, we will consider scenarios for the easing of stay-at-home restrictions, consumer hesitation, and the economic downturn, and model responses to these challenges. Bring your best, most creative thoughts!
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June 10, 2020
Conference 2020: Frameworks and Faultless Failures
Topics to include audience development, lessons learned from failed ideas, and a presentation on a messaging framework that helped align the Detroit Symphony Orchestra’s sales messaging with broad-based fundraising, patron stewardship, storytelling, and communications.
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May 21, 2020
Conference 2020: Patron Engagement During COVID-19 and Beyond
Even though in-person performances are suspended and marketing resources are reduced, we are not on hiatus. In fact, maintaining and growing patron engagement is more important than ever. According to Fred Reichheld, Bain Fellow and Creator of the Net Promoter System, "What you do now—how you treat your patrons—will be what everyone remembers after the COVID-19 crisis recedes.”
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October 19, 2020
Paycheck Protection Program Update: Flexibility, Forgiveness, and Forms (June 29, 2020)
The League of American Orchestras is presenting a webinar providing the very latest information on the loan forgiveness process for the Paycheck Protection Program, which has been a key form of relief for orchestras and musicians amidst the COVID-19 crisis.
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May 27, 2022
Reshaping the Patron Experience: The Shift from Printed to Digital Program Books
A 60-minute sponsored webinar with InstantEncore’s David Dombrosky taking a closer look at the trend of digital program books with the New Haven Symphony Orchestra and Omaha Symphony.
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August 5, 2021
Conference 2021: Meaningful Metrics
Identifying and capturing meaningful data for Education and Community Engagement (EdCE) programming has never been easy. The shift to digital over the last year opened up both challenges and possibilities. Rather than default to reporting the number of views and clicks on a website, orchestra staff have sought to find new and more compelling ways to convey the impact and quality of their programs. In this interactive session, evaluation experts from the highly-regarded consultancy WolfBrown challenge participants to rethink reporting based on their work with cultural organizations across the U.S. Community and education staff from three orchestras will answer this challenge by sharing new or evolving approaches to internal and external reporting.
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November 24, 2020
Discount from Nonprofit HR
League member orchestra organizations of any size now have affordable access to the expertise needed to develop and maintain best practices in the skills necessary for high performance and high staff retention rates including, among others: Recruitment, Onboarding, Professional Development, and Performance Management.
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October 23, 2025
Salary and Benefits Report
The Salary and Benefits Report (SB Report) is a biannual publication designed to help orchestras offer competitive compensation to employees, to promote salary transparency and equity across the field, and to empower employees at all levels to advance their careers.
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July 30, 2021
Audience Attitudes about Returning to Live Concerts – A Summary of Results from the Audience Outlook Monitor Study
During the past year, a cohort of American orchestras has been collaborating to study audience attitudes about returning to live concerts.
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February 9, 2021
WolfBrown COVID-19 Audience Outlook Monitor: Dashboard Access
As a League Member, we are able to provide access to the public dashboard with aggregated data being collected for WolfBrown's COVID-19 Audience Outlook Monitor study.