Catalyst Guide: The Power of Inclusion
    by Theodore Wiprud and Dr. Karen Yair with Pratichi Shah
Behind every inspiring performance is a strong and motivated team. An orchestra’s staff and musician culture can be the cornerstone of its success—shaping a welcoming audience experience, creating dynamic onstage energy, and ensuring everyone can contribute their talents to furthering the symphony’s work.
Orchestras of all budget sizes are intentionally cultivating a sense of belonging in their team cultures, generating powerful ripple effects across their entire organizations. This Catalyst Guide from the League of American Orchestras identifies ten clear characteries of these inclusive orchestra cultures, drawn from ten case studies of member orchestras across the nation. Read their stories and discover how investing in people pays off, often in unexpected and inspiring ways.
Scroll down or download the PDF to learn more about their vital work and to build a case for meaningful, lasting culture change in your own organization.
Join us for a free member webinar on Thursday, November 6 to hear directly from leaders at orchestras featured in the Catalyst Guide and leave with practical ideas and proven models to spark meaningful, lasting change in your own organization.
- 
              
Foreword
From Contributing Author Pratichi Shah
 
Capsule Case Histories
For this Guide, we interviewed staff and musicians at ten orchestras that scored a high Inclusion Index. We wanted to know what practices led to staff and/or musicians giving strong ratings for the various characteristics of an inclusive culture listed above. Their stories—drawn from all budget sizes and regions of the country—provide helpful, practical ideas on how to improve any orchestra’s workplace culture.
- 
                  Learn | Equity, Diversity & Inclusion
Power of Inclusion – Charlotte Symphony Orchestra: Focus on a Welcoming Culture
 - 
                  Learn | Equity, Diversity & Inclusion
Power of Inclusion – Lansing Symphony Orchestra: Communication Starts at the Top
 - 
                  Learn | Equity, Diversity & Inclusion
Power of Inclusion – Detroit Symphony Orchestra: Inclusion Drives a Turnaround
 - 
                  Learn | Equity, Diversity & Inclusion
Power of Inclusion – Arkansas Symphony Orchestra: Retention Through Caring
 - 
                  Learn | Equity, Diversity & Inclusion
Power of Inclusion – Winston-Salem Symphony: De-Siloing through Open Dialogue
 - 
                  Learn | Equity, Diversity & Inclusion
Power of Inclusion – Virginia Symphony Orchestra: In Service of the Orchestra
 
- 
                  Learn | Equity, Diversity & Inclusion
Power of Inclusion – ProMusica Chamber Orchestra: Caring for Musicians
 - 
                  Learn | Equity, Diversity & Inclusion
Power of Inclusion – Summermusik: Motivating Musicians
 - 
                  Learn | Equity, Diversity & Inclusion
Power of Inclusion – Capital City Symphony: A Community of Choice
 - 
                  Learn | Equity, Diversity & Inclusion
Power of Inclusion – Omaha Symphony: Musicians as Family
 
Conclusion
In today’s challenging operating environment, a strong culture of inclusion helps sustain morale, reinforce alignment with shared goals, and foster teams that are more resilient, adaptable, and better equipped to navigate change.
The ten orchestras sharing their experience here demonstrate the results that can flow from a focus on inclusive culture. Often, they describe small courtesies, welcoming interactions, habits and behaviors that become embedded in the organization’s culture. There are many specific ideas that can be adapted to other orchestras; but equally, they show us how important a positive, welcoming attitude is.
The people who work in orchestras—musicians and staff alike—are drawn to this work by the music. The Inclusion Index results affirm that musicians and staff care about their work and have a very strong sense of purpose: they are proud to achieve to their highest potential on and off stage and are inspired to contribute to their communities. We all deserve each other’s respect, care, and support in making a rewarding workplace where our mission and values come to life. Truly, inclusion and belonging are in the very nature of the art we create.
About the Authors
Theodore Wiprud is a composer and a consultant in arts and education, and was the longtime Vice President, Education at the New York Philharmonic. He has been active in multiple equity, diversity, and inclusion initiatives, including the launch of The Catalyst Fund in 2019.
Dr. Karen Yair serves as the Vice President of Research and Resources at the League of American Orchestras. Under her leadership, the League has become the go-to location for orchestra data and insights, with a focus on providing the orchestra field with the actionable, evidence-based intelligence needed to drive meaningful change.
Pratichi Shah is an HR strategist and thought leader with thirty years of experience in talent and HR in the nonprofit and for-profit sectors. She is the founder of Flourish Talent Management Solutions, focused on increasing impact in nonprofits and philanthropies through talent and culture strategy alignment; group facilitation; training and organizational development; and leadership coaching. She serves on the boards of Eckerd College, Social Impact Commons, and the League of American Orchestras.
Acknowledgements
This Catalyst Guide is made possible by a generous grant from the Sakana Foundation.
Thank you to the Charlotte Symphony Orchestra, Lansing Symphony Orchestra, Detroit Symphony Orchestra, Arkansas Symphony Orchestra, Winston-Salem Symphony, Virginia Symphony Orchestra, ProMusica Chamber Orchestra, Summermusik, Capital City Symphony, and Omaha Symphony, whose learnings inform this Catalyst Guide.
Lead Authors: Theodore Wiprud and Dr. Karen Yair
Contributing Author: Pratichi Shah
Inclusion Index Data Collation and Analysis: David Caruso and Mela Toro (Accordant Advisors)
Inclusion Index Project Management and Oversight: Annie Merkle and Stephanie Sandberg (Accordant Advisors)
Reviewers: Andrew Anzel Ph.D, Heather Noonan, Caen Thomason-Redus, and Simon Woods
Editor: Rachel Rossos Gallant
Designer: Melanie O’Neill
Web Layout: Joanna Bettelheim
Interviewees: Maribeth Baker, Janet Chen, Jennifer Boomgaarden Daoud, Victoria Gau, Evan Gidley, Kathryn Ginsberg, Kyra Hansen, Christy Havens, Matthew Herren, Christina Littlejohn, Hannah Lozon, Genevieve McGahey, Courtney Millbrook, Elinore Morin, Bobby Scharmann, Nikki Thorpe, Merritt Vale, Andrea Warren, Liz Kendall Weisser
© 2025 League of American Orchestras 
Published on October 16, 2025. 
A Catalyst Guide by the League of American Orchestras. 
520 8th Avenue, Suite 2203, New York, NY 10018 
americanorchestras.org
Photo: Students rehearsing with South Dakota Symphony Orchestra musicians on new compositions by Zjhamere Richardson, written as part of the South Dakota Symphony Orchestra’s Music Composition Academy program. Credit: Photo by Connor Gibbs.
Related
- 
                  Equity, Diversity & Inclusion
Equity, Diversity, and Inclusion Resource Center
 - 
                  Equity, Diversity & Inclusion
League Publications on Equity, Diversity, and Inclusion in Orchestras
 - 
                  Learn | Equity, Diversity & Inclusion
Catalyst Guide: Audience Diversification
 
Become a member
Thank you for your interest in the League of American Orchestras! We are dedicated to advancing the orchestral experience for all.
Join Now