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August 3, 2023
At a Glance: Ticketing Policies
Following several years of policy action at the state level, the Federal Trade Commission and U.S. Congress are turning attention to proposals that would set new national rules regarding ticket fee transparency, dynamic pricing disclosures, holdback practices, and other policies for those that sell concert tickets on the both the primary and secondary sales markets.
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August 28, 2024
Redefining Relevance: A New Lens for Audience Development
Former opera singer Ruth Hartt—now Chief of Staff at the Clayton Christensen Institute for Disruptive Innovation—leverages the powerful lens of customer centricity to challenge traditional assumptions and reveal untapped growth opportunities.
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November 5, 2020
Four Steps to an Open Communications Culture for Orchestras
How we engage with colleagues serves as one of our biggest assets for success and directly influences our ability to accomplish our work. But what happens when, behind the scenes and off the stage, establishing and sustaining harmonious connections between people feels difficult, or even impossible?
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March 17, 2021
Membership Management Feature Instructions
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June 24, 2021
African Diaspora Music Project
An online repository of concert works by composers of the African Diaspora.
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July 11, 2018
In Chicago We Trust
Chicago Symphony Orchestra Music Director Riccardo Muti is an artistic force in Chicago—and all over the planet. So why are he and Chicago Symphony Orchestra musicians heading into detention centers to share music with the inmates? It’s all part of the orchestra’s goal to connect with communities throughout the city.
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September 24, 2021
Catalyst Incubator Informational Webinar (September 23, 2021)
An informational webinar on The Catalyst Fund Incubator.
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June 9, 2022
Reshaping the Patron Experience: The Shift from Printed to Digital Program Books
Webinar recording; registration required.
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September 30, 2020
Building a Race Equity Culture in Classical Music Organizations
In this 90-minute webinar, Kerrien Suarez introduces the Race Equity Cycle, a framework designed to support leaders as they build and expand their organization’s capacity to advance race equity.
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January 18, 2024
Stories of Progress in Audience Engagement
Webinar recording; registration required.