Operations

General Manager

The general manager is responsible for ensuring that the scheduling and production of an orchestra’s concerts, rehearsals, tours and special events run smoothly, effectively, and in a financially responsible manner, and also deals with musician personnel issues, such as contracts. Working with artistic leadership and senior management on development of concert programs, the general manager then implements a plan to make them happen. Position requires knowledge of backstage and touring production matters, such as securing of venues, arranging for equipment and negotiating contracts, and a familiarity with unions and collective bargaining agreements. General managers at some orchestras are involved in recording and electronic media projects.

Director, Operations

The director of operations coordinates all the issues related to an orchestra’s musicians, guest artists and facilities. This includes preparing schedules and rosters of orchestra musicians, handling payroll, preparing auditions, and negotiating contracts. Attends performances to coordinate personnel issues and make sure that the orchestra is in compliance with contracts for services and guest artists. Also oversees logistics of venues, personnel, instruments and equipment for tours and run-outs. Interacts with musicians, artistic administration, artist managers, and facility management. Position requires experience in arts management and negotiation of labor agreements.

Manager, Operations

Details relating to concert hall facility and orchestra personnel are carried out by the operations manager, ensuring that concerts are smoothly produced. Working with the director of operations, this position maintains schedules, manages tours and run-outs, and oversees compliance with vendor and union contracts. Interacts with stage crew, artistic administration, orchestra librarian, and musicians.  Position calls for project coordination experience in a performing arts environment, familiarity with labor agreements, and ability to work with both internal staff and external vendors.

Production

The production manager takes control of stage activities for rehearsals and performances, monitoring conditions and creating the best possible performance environment. This position acts as liaison between technical crews and the orchestra, keeping abreast of all production elements, such as stage cues, start times and placement of instruments, to be able to direct stand hands, musicians, and guest artists. Interacts with the operations manager, technical crews, and orchestra personnel. Position requires concert production experience and familiarity with orchestra operations.

Tours

Handles logistics of tours and run-outs, or concerts at other than the orchestra’s regular venue. The tour manager is a liaison between the orchestra and tour sites, ensuring that equipment and personnel are moved efficiently, that concert production and technical needs are communicated and met, and that the orchestra is in compliance with contractual requirements. Interacts with artistic and operations staff, vendors, and tour facility staff. Position requires production and/or tour experience with a performing arts organization.

Music Librarian

An orchestra’s music librarian is responsible for the purchase, rental and preparation of scores and parts for all performances. Works with the music director and conductors in selecting performing editions and in marking bowing, cuts or other editing, then distributes parts to musicians. Maintains library of music holdings, records repertoire performance data, and assesses long-range acquisition needs. Position requires degree in music and/or training in library procedures, thorough knowledge of orchestral repertoire and score markings, familiarity with music publishing, licensing and copyright law, and OPAS (Orchestra Planning and Administration System) database.

Orchestra Personnel Manager

Acts in a human resources capacity for orchestra personnel and is a liaison between musicians, the music director, and management. The personnel manager monitors schedules, maintains attendance and payroll records, coordinates auditions, and serves as a resource and counsel for musicians. Interacts with the music director, conductors, senior management, operations, and musician union representatives. Position requires knowledge of contract agreements in addition to orchestra policies and procedures, finely tuned communications skills, and discretion in handling confidential personnel matters.